You’re Crazy if You do This!

I don't know you're business better than you, but I have to imagine, customer retention has to be a pretty high priority.

So if you do these things when booking trips as a Travel Agent for your customers going to Dubai

You're Crazy!

Crazy in Dubai

• Booking the cheapest Desert Safari

There's pros and cons for different types of Desert Safaris Read choosing the right Safari , but what you don't want to do, is book your customers on the cheapest ones!

They are cheap for a reason. High volume, mass quantity. And the expectation that you'll "deal with", or put up with a few things to get the low pricing.

 

Booking the cheapest Dinner Cruise

Just like the Desert Safaris, there's a hierarchy to the dinner cruises. Read choosing your dinner cruise here.
You pick a bad one and they'll have a horrible time. Period.

Dubai Dinner Cruise

Intimate Dinner Cruise in Dubai

 

• Overcharging your guests with no added value options

You found an inexpensive but decent per person activity. You know the market price in your area is substantially more than what you can offer retail.

Time to Jack up those margins and make it rain!

Definitely steak and crab legs tonight!

Pump ya brakes...

Let's say the activity is a lunch cruise. You get it for 100, retail is 200, but you know your customers will pay 800 easily.

So you charge them 1000 per person and there's 50 of them!

Ah, how wonderful it is to be you...

Your guests go on the cruise and everyone else says they paid 200 to 300 and some have transportation included.

I don't think your guests are going to be happy they just got taken to the cleaners!

Prepare for some review shaming and the loss of their business for life!

The takeaway? You can't charge your clients for the hard work you do? Am I not allowed to include a markup? That's how you make your money right?

Of course you can! But make sure the company your dealing with keeps to their MSRP.

Otherwise, they may offer customers the same price you're getting without the margin you put to maintain your business!

Always know what the company is selling the same activity for if they also sell direct to customers.

There's also nothing wrong with charging more than the retail price if you're justifying it with add ons.

Example: the lunch cruise doesn't include transportation. Perhaps you could add pickup and drop-off service. You could even upgrade the transportation to a private car, SUV, luxury car or limousine.
The best margin add on is one not advertised on the companies (your buying from) website.
Now when your guests are onboard with other guests comparing pricing, they have the X factor of the value add on, so won't feel taken advantage of.

 

Oh, and don't price gouge 🤣
Good Business = Repeat Business

 

• Not giving your guests contact information for the tours they booked
Ok, great, you went online and booked a trip for your guests. You tell them it starts at 7pm Friday in the Dubai Marina and to look for Bob when they get there.

Perfect, done.

It's Friday, you had a long day at work, it's 5pm, phone off.

Time to relax...

Time to relax

Let's check in on our friends (your customers) in Dubai.

You went above and beyond. You even gave them a printout of their confirmation receipt from your company, Jenny's International World Luxury Travels and Ribs LLC.

They arrive in the Dubai Marina like good cadets, with time to spare. Friday traffic can be beastly, but they understood that (no thanks to Jenny on the block) and left early to make sure they weren't late.

It's 6:15pm and they look for Bob.

There's lots of people around and they show their confirmation receipt to a few official looking people, but no one has heard of Jenny's Travel and Rib Joint.

They call Ms. Jenny, but her phone is off and she's halfway into both a bubble bath and a bottle of chardonnay (they paid for it, thanks!).

There's so many boats!

Miraculously, someone knows Bob!

But he works for a company on the other side of the Marina!

Normally a 5 to 7 minute taxi ride, but it's Friday, the busiest tourist day in Dubai!

So they miss there Dinner Cruise like you missed their phone calls. No worries though, they left a few voicemails explaining how things are going and how much they wish they could have some 1 on 1 time with you to better explain in person.

And they also left a transcript (roughly translated) on every review site they could find while they ate at McDonald's instead of on the dinner cruise.

So I booked with Jenny...

They want their money back plus taxi fare, the tour company says they missed the cruise and it wasn't the companies fault, and your social media is blowing up as they live streamed everything and tagged you in the process.
#worsttripever #lostinDubai #wehatejenny

All because they had no good contact and precise meeting point for their activity.

A good tour company will have a point of contact available via WhatsApp and cell phone. You should be able to rest easy knowing the tour company is in contact with your guests and can sort any issues that arise.

So don't be a crazy Travel Agent. Look after your customers and book with a decent company (like with me 😅)

See you on the water!

  • Don’t Worry, We have Lots More to Offer!

    We have plenty of activities you can choose from!

     

    Here is a list of Our All day Adventures. 

    You can choose from a relaxing trip to the Burj Al Arab, a Luxury Yacht Cruise to the Palm Atlantis, or a Fast Boat Thrill Ride Sight Seeing Cruise followed by a Desert Safari.

    Your choice!

    First we have our Fast Boat Thrill Ride Sight Seeing Adventure!

    Can you handle our All Day Fast Boat Adventure?

    Take our Thrill Ride in the afternoon followed by lunch, Dune Bashing, Desert Safari, Live Entertainment and more, well into the evening!

    An All Day Adventure!

    Note* Parents You can choose our Yacht Sight Seeing tour for the first portion while the kids enjoy the Fast boat!

    We’ll pick you up from your Dubai Area Hotel

    • Next we’ll head to the Marina to board our Fast Boats!
    • After our Fast Boat thrill ride, we’ll have lunch at the restaurant overlooking the water.
    • After eating, we’ll head out to the Desert to begin our land adventure!
    • Here we’ll do everything as described below in our Desert Safari.
    • After the Dune Bashing, BBQ, Live entertainment etc… we’ll take you back to your hotel.
    1. FAST BOAT Thrill Ride!

    Join us on a high speed adventure on the Dubai Waters!

    See iconic landmarks such as the Palm, Atlantis, the Burj Al Arab and the new Blue Water Island.

    We’ll provide you with plenty of drinking water, unbelievable photo ops and a once in a lifetime experience!

    We cruise from the Dubai Marina and we’re super easy to find.

    The trip last approximately 90 minutes and if the sea is a bit choppy (or if everyone asks for it), you may get wet (& love it :)).

    1. Lunch at the Restaurant overlooking the water in the Dubai Marina.
    2. DESERT SAFARI

    Includes:
    • 4 Live Entertainment Shows.
    • 2 Belly Dance Show (On Ramadan season/Islamic Month not available).
    • Free exhibition & Tanoura Show.
    • Barbecue Buffet Dinner with the choice of vegetarian and non-vegetarian.
    • Free Unlimited water, tea, and coffee.
    • Free unlimited cold drinks along with starters at 7:15pm.
    • Free Hubbly Bubbly in Hubbly Bubbly area.
    • Free Short Distance Camel riding.
    • Opportunity to capture sunset
    • Free Henna Tattoo Painting
    • Free Arabic Dress Photography (subject to availability)
    • Separate Men & Women toilet Facilities.

    Pickup for the Desert Safari is via our closest meetup point (Dubai / Sharjah

    Deira City Center, Burjuman Spinneys, LULU Market behind Mall of Emirates, Dragon

    Hotel and Private Residence Pickup in shared 4×4 available for 50 aed extra (per person).

    What’s included?

    • Entry or admission fee

    Includes pickup and drop-off at your Dubai Area hotel.

    The Fast Boat Trip includes your 90 minute adventure trip.

    Lunch is Provided at our restaurant located in the Dubai Marina.

    Your desert Safari includes the following:

    4 Live Entertainment Shows

    • 2 Belly Dance Shows (On Ramadan season/Islamic Month not available)
    • Fire Exhibition & Tanoura show.
    • BBQ Buffet Dinner with the choice of Vegetarian & Non-Vegetarian.
    • Free Unlimited water, tea & coffee.
    • Free Unlimited Cold drinks along with Starter @ 7:15pm
    • Free “Hubbly Bubbly” in “Hubbly Bubbly” Area.
    • Free Short Distance Camel Riding.
    • Opportunity to capture Sunset.
    • Free Henna Tattoo Painting.
    • Free Arabic Dress photography (subject to availability).
    • Separate Men & Women Toilet facilities.

    Please note

    • Passport required

    Please bring a copy of your ID in case the Coast Guard does a random check.

    Cancellation policy

    Bookings can be cancelled whenever without any fees.

    Experience type

    Day tour / activity

    Duration

    9 hour

    Booking in advance

    Cut off: 1 days

    Physical difficulty level

    Easy

    Know before you go

    Minimum age of passengers is: 5

    Categories

    Sailing / boat tour Family friendly Group friendly Outdoor.

     

     

    Next We Have Our 3 Hour Burj Al Arab Sight Seeing Cruise Adventure

     

    Here’s your All Day Burj Al Arab Cruise Adventure!

    Take our 3 hour Burj Al Arab Cruise in the afternoon with lunch onboard, followed by, Dune Bashing, Desert Safari, Live Entertainment and more, well into the evening!

    An All Day Adventure!

    Note* Fun for all ages!

    We’ll pick you up from your Dubai Area Hotel

    • Next we’ll head to the Dubai Canal to board our boat!
    • We’ll have lunch onboard as we sail the open water.
    • After our boat trip, we’ll head out to the Desert to begin our land adventure!
    • Here we’ll do everything as described below in our Desert Safari.
    • After the Dune Bashing, BBQ, Live entertainment etc… we’ll take you back to your hotel.
    1. 3 Hour Burj Al Arab Cruise!

    We’ll cruise through the Dubai Canal for a bit of Sight See Seeing on our way to the Burj Al Arab!

    We’ll provide you with a buffet lunch onboard, unbelievable photo ops and a once in a lifetime experience!

    The trip last approximately 3 hours and is perfect for all ages!

    1. Lunch is on the boat!
    2. DESERT SAFARI

    Includes:
    • 4 Live Entertainment Shows.
    • 2 Belly Dance Show (On Ramadan season/Islamic Month not available).
    • Free exhibition & Tanoura Show.
    • Barbecue Buffet Dinner with the choice of vegetarian and non-vegetarian.
    • Free Unlimited water, tea, and coffee.
    • Free unlimited cold drinks along with starters at 7:15pm.
    • Free Hubbly Bubbly in Hubbly Bubbly area.
    • Free Short Distance Camel riding.
    • Opportunity to capture sunset
    • Free Henna Tattoo Painting
    • Free Arabic Dress Photography (subject to availability)
    • Separate Men & Women toilet Facilities.

    What’s included?

    • Entry or admission fee

    The Boat Trip includes your 3 hour cruise with buffet lunch onboard.

    Your desert Safari includes the following:

    4 Live Entertainment Shows

    • 2 Belly Dance Shows (On Ramadan season/Islamic Month not available)
    • Fire Exhibition & Tanoura show.
    • BBQ Buffet Dinner with the choice of Vegetarian & Non-Vegetarian.
    • Free Unlimited water, tea & coffee.
    • Free Unlimited Cold drinks along with Starter @ 7:15pm
    • Free “Hubbly Bubbly” in “Hubbly Bubbly” Area.
    • Free Short Distance Camel Riding.
    • Opportunity to capture Sunset.
    • Free Henna Tattoo Painting.
    • Free Arabic Dress photography (subject to availability).
    • Separate Men & Women Toilet facilities.

    Please note

    • Passport required

    Please bring a copy of your ID in case the Coast Guard does a random check.

    Cancellation policy

    Bookings can be cancelled whenever without any fees.

    Experience type

    Day tour / activity

    Duration

    9 hour

    Booking in advance

    Cut off: 1 days

    Physical difficulty level

    Easy

    Know before you go

    Minimum age of passengers is: 1

    Categories

    Sailing / boat tour Day trips and excursions Safari / wildlife Sightseeing Family friendly Group friendly Outdoor Couples

     

    Here’ Our Luxury Yacht All Day Adventure

    Here’s your All Day Luxury Yacht Adventure!

    Take our Yacht Cruise in the afternoon followed by lunch, Dune Bashing, Desert Safari, Live Entertainment and more, well into the evening!

    An All Day Adventure Starting with a Yacht Cruise!

    Note* Parents You can choose our Yacht Sight Seeing tour for the first portion while the kids enjoy the Fast Boat Thrill Ride!

    We’ll pick you up from your Dubai Area Hotel

    • Next we’ll head to the Marina to board our Yacht!
    • After our Yacht Cruise, we’ll have lunch at the restaurant overlooking the water.
    • After eating, we’ll head out to the Desert to begin our land adventure!
    • Here we’ll do everything as described below in our Desert Safari.
    • After the Dune Bashing, BBQ, Live entertainment etc… we’ll take you back to your hotel.
    1. Luxury Yacht Cruise!

    We’ll take it slow and easy as we cruise through the Dubai Marina for a bit of Sight See Seeing!

    We’ll provide you with plenty of drinking water, unbelievable photo ops and a once in a lifetime experience!

    We cruise from the Dubai Marina and we’re super easy to find.

    The trip last approximately 60 minutes and is perfect for all ages!

    1. Lunch at the Restaurant overlooking the water in the Dubai Marina.
    2. DESERT SAFARI

    Includes:
    • 4 Live Entertainment Shows.
    • 2 Belly Dance Show (On Ramadan season/Islamic Month not available).
    • Free exhibition & Tanoura Show.
    • Barbecue Buffet Dinner with the choice of vegetarian and non-vegetarian.
    • Free Unlimited water, tea, and coffee.
    • Free unlimited cold drinks along with starters at 7:15pm.
    • Free Hubbly Bubbly in Hubbly Bubbly area.
    • Free Short Distance Camel riding.
    • Opportunity to capture sunset
    • Free Henna Tattoo Painting
    • Free Arabic Dress Photography (subject to availability)
    • Separate Men & Women toilet Facilities.

    Pickup for the Desert Safari is via our closest meetup point (Dubai / Sharjah

    Deira City Center, Burjuman Spinneys, LULU Market behind Mall of Emirates, Dragon

    Hotel and Private Residence Pickup in shared 4×4 available for 50 aed extra (per person).

    What’s included?

    • Entry or admission fee

    The Fast Boat Trip includes your 90 minute adventure trip

    Your desert Safari includes the following:

    4 Live Entertainment Shows

    • 2 Belly Dance Shows (On Ramadan season/Islamic Month not available)
    • Fire Exhibition & Tanoura show.
    • BBQ Buffet Dinner with the choice of Vegetarian & Non-Vegetarian.
    • Free Unlimited water, tea & coffee.
    • Free Unlimited Cold drinks along with Starter @ 7:15pm
    • Free “Hubbly Bubbly” in “Hubbly Bubbly” Area.
    • Free Short Distance Camel Riding.
    • Opportunity to capture Sunset.
    • Free Henna Tattoo Painting.
    • Free Arabic Dress photography (subject to availability).
    • Separate Men & Women Toilet facilities.

    Pickup for Desert Safari at the listed meeting points.

    Please note

    • Passport required

    Please bring a copy of your ID in case the Coast Guard does a random check.

    Cancellation policy

    Bookings can be cancelled whenever without any fees.

    Experience type

    Day tour / activity

    Duration

    1 hour 30 minute

    Booking in advance

    Cut off: 1 days

    Physical difficulty level

    Easy

    Know before you go

    Minimum age of passengers is: 1

    Categories

    Sailing / boat tour Family friendly Group friendly Outdoor

     

    What to do on a Yacht?

    Ok, so we have a few nice yachts and boats available, what does it mean for you?  What can you do and why should you rent a boat or yacht?

    There’s plenty to do, but it’s entirely up to you.  You can rent a boat for an hour or 2 and cruise around with family and friends.  There’s always plenty of time to take pictures, relax and enjoy!

    You can rent a yacht if you’d like more room and a cabin to escape the weather (all of our yachts include an inside cabin with air conditioning).  On a yacht you can have a party, enjoy a romantic evening, take a swim or just relax and do nothing at all!

    All of our boats and yachts come with a Captain and crew.  They’ll handle the vessel and take care of everything!  All you have to do is pick your vessel and timing.  Water and ice are also provided complimentary to all of our guests.

    If you’d like decorations, catering, photography or anything else, just let us know prior to booking.  We’ll make sure you have what you need to have a great time!

     

    Our Other Activities.

    We have Plenty to Choose From!

    From Private Yachts, Sharing Trips, Dinner Cruises, Fishing Trips, Desert Safaris, Event Boats and more!

     

    Event Boats.

    Our Event Boats are perfect for corporate events, staff parties, large groups, sight seeing tours and more!  Ask us about custom solutions for your groups.

    We can handle your event from just a few people to 500 guests! We have our catamaran, 68ft Yacht, 75ft Yacht, 88ft Yacht, 90ft Yacht, 101ft Yacht, House boats, custom party boats, and Yachts specifically made for Yacht Parties!

     

    Private Yachts

    Experience Magic on Board with your very own Private Luxury Yacht Cruise!

    Experience a different kind of cruise, with amazing prices and exceptional service.

    Our Luxury Yachts are perfect for couples or groups of up to 500 people.

    We can provide catering, DJs, decorations, photography, videography, hostesses and more!  You can also bring your own food and drinks aboard with the exception of Desert Rose and Lotus Megayachts where you can take your catering and drinks from us.

    Whether it’s a romantic cruise or family outing, PRIVACY is GUARANTEED on our private yacht cruises!

    We do our best to make sure you have the trip of a lifetime!

    If you’re after the best yacht rental in Dubai, you’ve found it.  We offer the best boat rentals, yacht rentals, dinner cruises and sharing trips in Dubai!

    All of our Yachts includes

    – Sound System (Some are basic with an option to upgrade)

    – Bedroom(s)

    – TV(s)

    – Toilet and Shower

    – Captain and Crew

    – Water and Ice

    The price is not per person, but for the entire yacht!